The Fox Rescuers Privacy Policy
**Last Updated: June 2026**
At The Fox Rescuers, we are committed to protecting your privacy and handling your personal information responsibly. Whether you contact us for fox welfare advice, make a donation, volunteer your time, support our fundraising efforts, purchase from our shop, or engage with us online, we want you to feel confident that your information is safe with us.
We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
We will never sell your personal information and we will never share your details with another organisation for their own marketing purposes.
Who We Are
The Fox Rescuers is a UK registered charity dedicated to the rescue, rehabilitation and welfare of foxes.
Charity Number: 1198272
For any questions regarding this Privacy Policy, please contact:
The Fox Rescuers
Email: info@thefoxrescuers.org.uk
Telephone: 07572 270432
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What Information We Collect
Depending on how you interact with us, we may collect personal information including:
* Name
* Postal address
* Email address
* Telephone number
* Donation and payment information
* Gift Aid declarations
* Volunteer application information
* Emergency contact details (where applicable)
* Information relating to fox welfare enquiries, rescue requests or reports
* Communication preferences
We only collect information that is necessary for the purposes outlined in this policy.
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How We Use Your Information
We may use your information to:
* Respond to fox welfare enquiries and rescue requests
* Process donations and Gift Aid claims
* Administer fundraising activities and campaigns
* Manage volunteer applications and volunteer records
* Process orders placed through our online shop
* Provide information, services or support you have requested
* Send updates about our rescue work, fundraising appeals, events and campaigns where we are permitted to do so
* Maintain accurate records and communication preferences
* Improve our website, services and supporter experience
* Meet legal, regulatory and financial obligations
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Our Lawful Basis for Processing
We only process personal information where we have a lawful basis to do so, including:
* Your consent
* Performance of a contract or agreement
* Compliance with legal obligations
* Legitimate interests pursued by The Fox Rescuers, provided your rights and freedoms are not overridden
* Protection of vital interests
* Tasks carried out in the public interest
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How We Protect Your Information
We take appropriate technical and organisational measures to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.
Where payments are processed online, we use trusted third-party payment providers who securely handle payment information on our behalf.
Access to personal information is restricted to authorised individuals who require it to carry out their duties.
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How Long We Keep Information
We only retain personal information for as long as necessary to fulfil the purpose for which it was collected, including legal, accounting and reporting requirements.
When information is no longer required, it will be securely deleted, destroyed or anonymised.
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Supporter Communications
We would like to keep you informed about the difference your support makes and the work being carried out by The Fox Rescuers.
Where appropriate, we may contact you regarding:
* Rescue stories and fox welfare updates
* Fundraising appeals
* Events and campaigns
* Volunteering opportunities
* Shop promotions
* Ways to support our work
You can update your communication preferences or unsubscribe from marketing communications at any time by contacting us.
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Tailoring Communications
To help ensure our communications are relevant and make the best use of charitable resources, we may analyse how supporters interact with our emails, website and fundraising activities.
For example, we may send different communications to:
* Donors
* Volunteers
* Fundraisers
* Shop customers
* Supporters who have requested fox welfare advice
We may also use publicly available information to help maintain accurate records and better understand supporter interests.
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Your Rights
Under data protection legislation, you have the right to:
* Be informed about how your information is used
* Access the personal information we hold about you
* Request correction of inaccurate information
* Request deletion of your information in certain circumstances
* Restrict or object to processing
* Request transfer of your data where applicable
* Withdraw consent at any time
To exercise any of these rights, please contact us using the details above.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
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Third-Party Websites
Our website may contain links to external websites. The Fox Rescuers is not responsible for the privacy practices or content of external websites, and we encourage you to review their privacy policies before providing personal information.
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Email Communications
We may use email analytics to understand whether our emails have been opened or links have been clicked. This helps us improve our communications and ensure they remain relevant and useful.
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Website Analytics
We use website analytics services, including Google Analytics, to understand how visitors use our website.
Information collected may include:
* Number of visitors
* Pages viewed
* Time spent on the website
* Device and browser information
* General geographic location
Where possible, this information is aggregated and anonymised.
Analytics help us improve our website, content and supporter experience.
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Online Advertising
We may use advertising platforms such as Facebook, Instagram and Google to promote our work and fundraising campaigns.
These services may use cookies, pixels and similar technologies to:
* Measure advertising effectiveness
* Reach people interested in supporting fox welfare
* Improve the relevance of our advertising
All advertising activities are carried out in accordance with applicable data protection legislation.
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Cookies
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide information about how visitors use the site.
Types of Cookies We Use
Strictly Necessary Cookies
Required for the operation of our website and cannot be disabled.
Analytics Cookies
Help us understand how visitors use our website so we can improve performance and usability.
Marketing Cookies
Used to measure advertising performance and help deliver relevant content.
Preference Cookies
Remember settings and preferences to improve your browsing experience.
Managing Cookies
Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies at any time.
Please note that disabling certain cookies may affect the functionality of our website.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, guidance or the way we operate.
Any updates will be published on this page and the revision date will be updated accordingly.
Last Updated: June 2026